ANNOUNCING MONROE’S NEW VENUE  – YOUR KITCHEN!!!


They say necessity is the mother of all invention, and with so many of our burger loving customers unable to get to one of our venues for takeaway or living outside our delivery zone, we knew we needed to find a solution.

We’ve secured the capacity to deliver freshly prepared ingredients, straight from our kitchen to yours, ALL OVER MELBOURNE.

So how does this all work?
Easy, we do the prep, drop off the ingredients with an easy to follow instruction card, you cook the patty, toast the bun, then assemble your burger. You’ll get a restaurant quality burger, without waiting for the Uber rider to show up, the best part – it will still be hot when you eat it!

Given the unprecedented situation we all find ourselves in, we’ve gone from the concept stage to launch in record time, so we plan on adding more features, menu items and delivery options as we move forward.

We’re asking for the support of our Monroe’s fans to help get this concept of the ground, placing an order, enjoying a burger, and sharing your feedback and ideas with us will help us with the continued development of this concept.

PHASE ONE: Our Monroe’s@HOME ordering page is LIVE NOW, you can place an order for delivery this FRIDAY the 27th March, we will deliver your fresh ingredients during the day, ready for you to enjoy on Friday night.

We intend to scale our capacity to meet demand, and hope to be offering additional delivery windows soon.

FREQUENTLY ASKED QUESTIONS

I’m a terrible cook, what do I do?

The secret to a great burger, is grinding great quality beef fresh and using exceptional quality ingredients. We already do all the hard work so there’s almost nothing you can get wrong. Plus as a customer during our PHASE ONE rollout, you will have direct phone access a member of our management team, who will help answer any questions you may have.

Do I need other ingredients like some cook at home meal kits?

No, if the recipe calls for it, it will be in your package

Will this taste exactly like Monore’s?

Yes, Monroe’s was founded in a home kitchen, and with the right ingredients and know how can be replicated in one too.

But I’ve been panic buying mince meat and burger buns?

Please stop! But these burgers are like nothing you can prepare with supermarket ingredients

It’s a bit pricey

We’re offering individual burger kits at slightly lower than restaurant pricing, but also offering value packs to feed a family, starting for under $10 per head. Additionaly 100% of the every purchase from Monroe’s@HOME will go towards ensuring there are still Monroe’s restaurants for you to dine in when this is all over.

Is there a minimum order?

No.

Is there a delivery fee?

For orders under $40 a delivery fee of $6.50 will apply.

Can I freeze a Monroe’s@HOME Kit for later?

Fresh is best, but the Meat & Bun can be frozen if required, The sauces will last up to 14 days in your refrigerator, but the salads are best consumed within 48 hours of delivery.

What is the Best Before date of each kit?

Everything is prepped on the day of delivery, and for true restaurant quality, we recommend eating your burger within 24 hours of delivery. You should consume your burger within three days from delivery, like you’ll be able to wait that long anyway.

How long is the preparation time?

From your fridge to your plate in under 15 minutes, no chopping onions, slicing tomatoes, just COOK->BUILD->EAT.

Where are the sides?

Coming soon, Pulled pork loaded tater tots anyone?

What if I’m not home during delivery?

For this Friday we are asking only for customers who will be home, or only leaving their house for short periods eg 30mins, the logistics of metro wide delivery are new to us, and we want to make sure we get it right. For phase two deliveries (starting soon) we will provide the option of a insulated cooler bag with ice packs to keep refrigerated ingredients at a safe temperature if you are not home for several hours.

I am self isolating, can I order contact free delivery?

Absolutely, you can select the option at checkout.

Can I purchase Monroe’s@HOME for a friend?

Absolutley, we recommend it, the best way to send some socially distanced love is to send a burger.

Isn’t it Monroe’s Burgers AND BEERS?? When can I get a refreshing craft beer with my burger?

Hopefully soon.